Nontando, operating since 2003, specializing in African conversational art, Home Decor and Gifts through its retail and online operations, has successfully launched its travel service offerings to its customers. In late 2011, Nontando began offering an extensive and exciting range of tour packages to six Southern African countries.
This service offering was initially based on many of Nontando retail and online customers seeking advice and recommendations regarding African travel. Gary Stern, owner of Nontando, based in Sarasota, Florida says, “In many ways their input, over time, helped us build the platform in identifying the criteria that we were seeking in partnering with a feasible tour operator”.
“We know Africa and we know African Art”, Stern admits,”It was of paramount importance that we teamed up with
travel organization that can offer our customers the experience and expertise needed”.
The owners of Nontando were born and raised in Africa and still travel back to the continent for their annual buying trips. “We used the opportunity during our annual African visits over the past few years to familiarize ourselves with some of the leading players in the African Travel Industry” says Stern. After a detailed assessment and evaluation, Nontando selected and teamed up with a leading South African tour operator and now offers its customers an extensive collection of diverse and customized packages. “You can visit http://www.nontando.com to see the travel packages we offer, which we continue to tweak to ensure that it meets the diverse travel ideals and cravings of our customers”, Stern says.
Stern continues, “We spent the two years evaluating and studying numerous travel organizations and their
respective products and service offerings. We used the input from our customers as the building blocks in establishing the type of company we were seeking” Stern says. Their objective was to provide the following to their customers:
1. A wide array of affordable luxury package choices to Africa providing for flexibility and customization.
2. An extensive portfolio of tour programs with a variety of hotels, game lodges and safari companies throughout Southern Africa at their disposal, with an extensive support network throughout the region
3. The comfort of dealing with a “one stop shop” that includes your complete
package, meals, air travel, hotels, game lodges and safaris.
4. Itineraries that are exciting, diverse and fulfilling.
5. Dealing with a travel company that has the experience, extensive knowledge and
know-how in planning the perfect African vacation.
6. A travel package that can be customized to perfectly fit your ideals, timeline and
7. A company with a history of positive recommendations, credentials and
references and an outstanding reputation in the marketplace..
Stern says, “We wanted a partner that was recognizable and people were familiar with”. They have operated tours for 11 years, this organization is a division of South Africa and Africa’s most awarded and recognized airline, hence all packages include your airfare throughout your tour, and they have ground handlers working and operating throughout the continent”.
“In many ways we see our role here as a consultant or advisor”, Stern says,”We have travelled the continent extensively and couple this knowledge with an established tour operator that has a reputation for quality and reliability .
Stern continues, “For many folks this is a life long trip and you want to feel comfortable that you are dealing with a reputed and experience enterprise”.
Nontando has to rolled out approximately 30 tours packages since its launch to 6 Southern African countries, including
South Africa, Namibia, Zambia, Mozambique, Zimbabwe and Botswana. They will quite possibly to include Kenya and Tanzania tour packages in the future.Stern explains,” In addition to the regular packages offered, due to our partners very visible brand, strong relationship with its suppliers and the fact that are a division of South Africa and Africa’s premier airline, they are often able to offer special or tailor-made packages at exceptional prices”. “Timing is critical here and that is where we plan to really be of benefit to our customers” Stern says. “We will want folks to register at http://www.nontando.com and in that way we can submit the details of the specials without delay”.
Specials, where rates are really discounted and specials offers are released regularly.
The special package pricing is valid for specific travel periods with the same itinerary available at higher prices during other travel periods. Stern shows us 2 examples of current specials that seems unbeatable and somewhat hard to believe:
$1810 – 6 days in Cape Town, including all airfare to and from the USA.
$2699 – 9 days, include Cape Town as well as African safari, including all airfare to and from the USA.
” The accommodations are top class. In this example, the 6 dayer in Cape Town you are staying at one of best hotels in Cape Town overlooking the Atlantic Ocean at the hub of the activity”, Stern says. “But here is the best news regarding these specials and all packages for that matter” Stern say .” Prices include ALL airfares, including from the US to Africa”. “Considering I fly back to Africa every year and know the pricing history pretty well, it seemed these prices were impossible to believe at first, but it is true”, says the owner of Nontando. Nontando plans to establish the channels of communication to ensure all customers are up to speed in real-time of all specials. “The one stop shop factor is in play here as well”, Stern says,”You do not have to make separate airline reservations, they manage the genuine whole package for you”.
Nontando’s new partner was recently appointed as one of three tour operators in the U.S. to develop and sell travel packages for soccer fans visiting South Africa for the FIFA 2010 World Cup.
“It is still a work in progress but http://www.nontando.com will give you good insight into the packages, accommodations and itineraries that we offer”, Stern